Employment Opportunities

Professional Chauffeur

Coastal Livery Transportation Services presently has full and part-time employment opportunities available.

Chauffeur applicants must be at least 30 years of age, dependable, detail oriented, and enjoy working in this type of service related industry. Early morning, day, and evening work available.

This position requires a clean driving record, smart phone, and GPS.

Please forward resume or letter of interest to info@coastallivery.com.

Dispatch Coordinator 

Coastal Livery’s Dispatch Coordinator serves as main point person for inputting incoming transportation reservations by phone, email, and website during their designated shift. He/she is responsible for assigning drivers and vehicles for conveyance of passengers when needed during real time bookings, while providing exceptional customer service to clients. Serving as command central, he/she should maintain scope of entire vehicle fleet (vehicle locations) to make adjustments when needed and shuffle drivers/vehicles to make trips work due to last minute bookings, delays, flight cancellations, etc. 

Job Functions

• Schedule and  dispatch drivers and livery vehicles to appropriate locations according to  customer requests, specifications, or needs, using email, FastTrak, and  telephone
• Work from  daily driver schedule to plug in open jobs, notify drivers on current      shift of who is on dispatch each morning, know where all vehicles are  located, review day’s trips, and check incoming flights to prevent delay  issues
• Book sedan,  SUV, and limousines for airport transfers, weddings, corporate travel,      medical appointments, special occasions, etc. 
• Relay trip  reservations, messages, and information to or from drivers via telephone  and internet (FastTrak reservation system) in timely manner
• Monitor driver and vehicle locations and coordinate reservations as they come in, rearranging  drivers and vehicles when necessary
• Determine type or number of vehicles and personnel required according to reservation  requests
• Ensure  accuracy of self-bookings through FastTrak system
• Responsible  for ensuring all drivers sign off on their trips in FastTrak system before  end of dispatch shift
• Keep  customers informed by answering their questions
• Performs  other duties and responsibilities as required or requested

Working Conditions

• Fully remote 
• Fast paced
• Ability to  stay collected under pressure 
• Professional  staff
• Exposure to  a variety of people and business types

Tools and Equipment Use

• Cell phone
• Internet 
• FastTrak customer reservation management software
• Microsoft  Outlook E-Mail Exchange

Skills

• Must be able  to work a rotating schedule and must be able to work any shift (days,      nights, weekends)
• Excellent  active listener giving full attention to what other people are saying,      taking time to understand the points being made, and asking questions as      appropriate.
• Strong computer  and data entry skills
• Excellent  written and verbal communication skills – emails should be professional,      positive, and well written
• Ability to  multi-task in fast-paced environment 
• Must have  excellent interpersonal skills
• Attention to  detail and follow through
• Excellent  time management skills
• Excellent  customer service skills
• Ability to  work in a team environment

Physical Requirements

• Sitting for long periods of time
• Ability to  process information through computer system
• Ability to  communicate professionally with associates and clients
• Ability to  read, perform basic mathematics, and accurately complete all documentation
• Ability to  work varied hours and days including some weekends