Coastal Livery and Transportation Services, LLC shall not be liable for circumstances beyond reasonable control including, but not limited to, mechanical failure, weather delays and personal items left unattended. Child seats shall be provided and installed by customer applicable to state and federal laws. We will not be responsible for any lost, stolen, or damaged articles.
Coastal Livery and Transportation Services, LLC will enforce state and federal laws that no alcoholic beverages will be consumed by any individual not of legal drinking age or permit use of any non-legal contraband. Smoking is not allowed in any vehicle. At management discretion, the renter agrees to be fully liable for the following charges that may occur: $10 per broken glassware, $100 minimum for extensive interior cleanup, $150 detailing (due to sickness/exterior), $200 minimum for rip or tear to upholstery, or $200 minimum for each act of vandalism.
Wait time charges on airport transfers begin one hour after landing for domestic arrivals and one hour and fifteen minutes after landing for international arrivals. Per limousine rental, if time exceeds wedding package or set rate, additional hours will be billed at hourly rate based on vehicle size.
If the airport transportation reservation is not cancelled within four hours of the scheduled pick-up time, the client will still be charged for the full trip including gratuity. Wedding transportation cancellations must be made 30 days prior to event for deposit refund. All limousine/SUV/sedan cancellations for non-wedding related events must be made within 10 business days for refund.
Concert/Event Parking Fees:
If parking fees apply at a concert or event, customers will be required to pay the fee at event entrance gate to parking attendant prior to chauffeur parking town car, SUV, or limousine.
If a customer fails to show at the scheduled place and time, full trip cost will be charged to the client including any wait time, gratuity, tolls, and parking fees.
Contract and Deposits:
Any deposits (cash, checks, or credit card authorization) will be non-refundable for any reason if cancellation occurs by rentee with less than 10 business days notice prior to event. Total is due 30 business days prior to event and will be automatically deducted on card provided at time of booking.
The rental contract between the party as renter and Coastal Livery and Transportation Services, LLC is made with the information and terms provided to us and cannot be changed without Coastal Livery and Transportation Services, LLC’s acceptance. If the contract is cancelled with less than 10 business days notice, Coastal Livery and Transportation Services, LLC is still authorized to collect the remaining balance in full if the vehicle is not re-rented on the cancelled date for the same or higher amount. We will reserve the said date upon the approval of the renter's credit card as per telephone or email conversation. The credit card holder grants Coastal Livery and Transportation Services, LLC authorization to use the credit card information over the phone. It is agreed that it is not necessary to obtain a signed credit card slip as reservation is made by phone or email. Coastal Livery and Transportation Services, LLC reserves the right to terminate this or any other contract for non-compliance of the above requests.